How to disable a recurring subscription

Last Updated: Nov 29, 2016 03:00PM HKT
We've made disabling your recurring subscription as simply as possible!

Simply log into, This  pop up will be displayed after clicking on the email on the header. This is where the "Account Details / Purchase History" option will be clicked. here.

In the user settings page, scroll down to the license settings and click the "cancel" button next to the automatic payment renewal text.

Contact Us

Thank you for visiting our support center.

You can contact us by clicking the chat icon on the lower-right corner of this page.

We are available during the hours shown below.

Support working hours:

00:00 - 09:00 & 13:00 - 24:00 UTC + 8 Monday to Friday