In order to facilitate your communication with our licensing team, please be sure to have the following items prepared.
1. The email you used to create your XSplit account.
2. Your transaction ID. This is included in the Paypal receipt made after your purchase.
And that's it!
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Support working hours:
00:00 - 09:00 & 13:00 - 24:00 UTC + 8 Monday to Friday