ADVANCED TROUBLESHOOTING

  • GC550

    Hi, still, my GC550 starts to stutter after some time. Then it works flawlessly again, then it starts to stut...

    7 Agent Answers 8 Community Answers May 17, 2017 06:37AM HKT
  • Delay no áudio do sistema + mic / Bug do microfone + áudio do sistema

    Pessoal, não to conseguindo gravar do meu PC e do Microfone externo com áudio sincronizado! E o quando configu...

    5 Agent Answers 3 Community Answers May 15, 2017 10:35PM HKT
  • Newtek NDI crashes

    Hi there, A couple of months ago I used the beta of Newtek NDI and it worked like a charm. Today I wanted t...

    2 Agent Answers 1 Community Answer May 15, 2017 10:11PM HKT
  • Projector Output Default to 15 FPS

    Whenever attempting to output over projector via HDMI, the framerate of the preview window and the output are ...

    1 Agent Answer 0 Community Answers May 14, 2017 05:38AM HKT
  • XBC + CSGO + NDI

    Can CPU overload cause Audio Lag Can CPU overload cause fps drops even when it was working 4h on the same loa...

    11 Agent Answers 27 Community Answers May 14, 2017 04:59AM HKT
  • Constant Software Crashing

    Support, We recently purchased a lifetime license and multiple times the software crashes throughout the day. ...

    5 Agent Answers 3 Community Answers May 12, 2017 10:34PM HKT
  • Facebook Live Stuck on "Initiating Stream"

    Hi there, We have been successfully stream for a few weeks to Facebook Live. Unfortunately, starting last S...

    2 Agent Answers 1 Community Answer May 12, 2017 02:39AM HKT
  • Windows update now no webcam or capture card

    Just wonder, I did the update for Windows to the Creative Update that came out today and now one of my webcams...

    1 Agent Answer 0 Community Answers May 12, 2017 12:04AM HKT
  • Keying on Intel Realsense SR300

    It says the runtime sdk for realsense isn't installed but I think the version you ship is old (v1 or V2) ...

    2 Agent Answers 1 Community Answer May 10, 2017 11:59PM HKT
  • Unsupported Video Codec

    I have recently went to stream, and when I tried it stopped the stream and told me I have Unsupported Video Co...

    2 Agent Answers 0 Community Answers May 09, 2017 08:24AM HKT

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