In order to facilitate your communication with our licensing team, please be sure to have the following items prepared.
1. The email you used to create your XSplit account.
2. Your transaction ID. This is included in the Paypal receipt made after your purchase.
And that's it!
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You can contact us by clicking the chat icon on the lower-right corner of this page.
We are available during the hours shown below.
Support working hours:
00:00 - 09:00 & 13:00 - 24:00 UTC + 8 Monday to Friday